Iceland Tour Change & Cancellation Policy
General Policy
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All iceland tour has 30% deposit and it's non refunable.
Self drive tour/ Multi day guide tour
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You can cancel 14 days before departure and receive 70% refund except 30% deposit.
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If you cancel 7 days before departure and receive 30% refund except 30% deposit.
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After that, it's non refundable.
Iceland Custom tour lead by Orange
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This tour is all non refundable due to special custom tour.
Cancellation of Optional Tour
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Orange Travels is not responsible for Optional tour refund and you had to contact tour operator directly by email or other.
Cancellation Due to COVID
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If you test Positive in arrival to Iceland , you will get a 70% refund exclude 30% deposit.
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In order to get refund, please contact agents with your booking details and test result within 4 hours after you receive the test result.
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If pass due 4 hour, you cannot get refund.
Change Date
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If your schedule change any reason, alternatively you can choose to reschedule to another date.
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It may cost more or less depends on date.
Cancellation due to weather
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If your tour is canceled by the tour operation due to weather condition or environment circumstances, you will get partial refund.
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Iceland weather always changes a lot so check your email or contact list if it changes.
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No show is non refundable.
Duration for refund
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Refund process occurs internationally so you may have more or less refund due to currency rate.
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Refund process 4 - 8 weeks or more.