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Iceland Tour Change & Cancellation Policy

General Policy

  • All iceland tour has 30% deposit and it's non refunable.

Self drive tour/ Multi day guide tour

  • You can cancel 14 days before departure and receive 70% refund except 30% deposit.

  • If you cancel 7 days before departure and receive 30% refund except 30% deposit.

  • After that, it's non refundable.

Iceland Custom tour lead by Orange

  • This tour is all non refundable due to special custom tour.

Cancellation of Optional Tour

  • Orange Travels is not responsible for Optional tour refund and you had to contact tour operator directly by email or other.

Cancellation Due to COVID

  • If you test Positive in arrival to Iceland , you will get a 70% refund exclude 30% deposit. 

  • In order to get refund, please contact agents with your booking details and test result within 4 hours after you receive the test result.

  • If pass due 4 hour, you cannot get refund.

Change Date

  • If your schedule change any reason, alternatively you can choose to reschedule to another date.

  • It may cost more or less depends on date.

Cancellation due to weather

  • If your tour is canceled by the tour operation due to weather condition or environment circumstances, you will get partial refund.

  • Iceland weather always changes a lot so check your email or contact list if it changes.

  • No show is non refundable.

Duration for refund

  • Refund process occurs internationally so you may have more or less refund due to currency rate.

  • Refund process 4 - 8 weeks or more.

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